Accommodations, Advertising/Applications, Complaints/Investigations, Eviction, Leasing, Employees/Contractors, Other Issues

June 2015 Coach's Quiz

May 13, 2015    

We have given you 13 FAQs about the fair housing complaint process. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

A Fair Housing Complaint—Now What?

May 13, 2015    

In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a...

Don’t Let Fair Housing Fears Keep You Up at Night

April 21, 2015    

In honor of Fair Housing Month, we’re going to tackle a subject that you may be losing sleep over but don’t talk about: fear of getting a fair housing complaint. No doubt, you’re well aware of the potentially devastating consequences faced by communities embroiled in fair...

May 2015 Coach's Quiz

April 10, 2015    

We have given you six rules for handling requests for reasonable accommodations and modifications. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following...

Reasonable Accommodations & Modifications: What's 'Reasonable'?

April 10, 2015    

In this lesson, the Coach reviews the requirement under fair housing law to grant reasonable accommodations and modifications for individuals with disabilities.

April 2015 Coach's Quiz

March 10, 2015    

We’ve reviewed some recent court cases to show how communities have fared in defending themselves from fair housing claims. Now you can take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions has only one...

From the Courts: Lessons Learned on Fair Housing Law

March 10, 2015    

For this month’s lesson, the Coach gathered some interesting fair housing cases from the past few months. In some, communities are called to defend their actions when dealing with prospects—over the phone and during on-site visits. Others involve disputes with residents in...

March 2015 Coach's Quiz

February 12, 2015    

We’ve given you eight Dos & Don’ts for dealing with residents who break the rules. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following...

Dos & Don'ts for Dealing with Residents Who Break the Rules

February 12, 2015    

In this month’s lesson, the Coach looks at fair housing problems that can arise when dealing with residents who break the rules. The specifics will vary, but all residents have to abide by some basic rules: They must pay rent, avoid damage to the unit (subject to reasonable wear...

February 2015 Coach's Quiz

January 16, 2015    

In this lesson, we’ve discussed four fair housing trends for 2015—and what they may mean for your community. Now let’s look at how these issues might come up in the real world. Take the COACH’s Quiz to see what you have learned.

INSTRUCTIONS...

2015 Fair Housing Trends: What They Could Mean for Your Community

January 16, 2015    

This month, the Coach takes a look at recent trends—and what they may mean for your fair housing program. The big news is a U.S. Supreme Court case on whether federal fair housing law imposes liability for discrimination based on disparate impact—that is, when a housing...

January 2015 Coach's Quiz

December 19, 2014    

We have given you six rules to help you defend yourself against retaliation claims. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions has...