Accommodations, Advertising/Applications, Complaints/Investigations, Eviction, Leasing, Employees/Contractors, Other Issues

December 2014 Coach's Quiz

November 13, 2014    

We’ve suggested 6 rules for avoiding fair housing problems while providing maintenance services. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only...

Maintaining Your Community Without Violating Fair Housing Law

November 13, 2014    

In this month’s lesson, we’re going to look at how to provide maintenance services to residents at your community without violating fair housing law.

It’s important to maintain the property and respond to residents’ requests for maintenance or repairs, but you...

Judge for Yourself: Resolving Disputes Over Accommodation Requests

October 8, 2014    

In this month’s lesson, Fair Housing Coach invites you to be the judge in several recent court cases involving reasonable accommodation requests. Fair housing law prohibits housing discrimination based on disability, and one form of disability discrimination is refusal to make...

October 2014 Coach's Quiz

September 15, 2014    

We’ve suggested seven Dos & Don’ts for avoiding fair housing problems when dealing with prospects. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following...

Fair Housing Dos & Don'ts for Dealing with Prospects

September 15, 2014    

In this month’s lesson, Fair Housing Coach spotlights fair housing problems that can arise when dealing with prospects. The majority of fair housing complaints occur during the apartment-seeking and rental-selection phase, says fair housing expert Shirley Robertson. And some have...

September 2014 Coach's Quiz

August 22, 2014    

We’ve suggested six rules for complying with fair housing law when renting to students. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

Complying with Fair Housing Law When Renting to Students

August 22, 2014    

This month’s lesson focuses on complying with fair housing law when renting to students. Not so long ago, the major fair housing concern was discrimination against students—who faced difficulty finding housing based on a lack of positive credit history and worries about loud...

Model Nondiscrimination Policy

July 31, 2014    

Here’s a Model Nondiscrimination Policy, which was adapted from one used in a recent Justice Department settlement. Check with an attorney in your area so you can include any additional state and local fair housing requirements.

How and Why to Keep Good Records

July 31, 2014    

In this Special Issue, we’re tackling recordkeeping—a task that’s essential to protect your community from fair housing trouble.

Why is having the proper paperwork so important? Because it puts you in the best position to prevent fair housing violations—and to...

August 2014 Coach's Quiz

July 10, 2014    

We’ve suggested five rules to reduce the risk of a sexual harassment claim at your community. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

How to Reduce the Risk of a Sexual Harassment Claim at Your Community

July 10, 2014    

This month’s lesson focuses on a tough problem: sexual harassment. You might be familiar with rules banning sexual harassment of employees in the workplace, but there are similar rules banning sexual harassment of prospects, applicants, and residents of multifamily housing communities.

July 2014 Coach's Quiz

June 12, 2014    

We’ve suggested five rules for addressing accusations or threats from unhappy applicants or residents. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

Instructions: In Judge for...