This month’s lesson is the second of a two-part series on handling disability-related requests for assistance animals. In Part 1, we focused on who qualifies as an individual with a disability and when you must make a reasonable accommodation to your pet policies to allow an assistance...
We have given you seven Dos & Don’ts for handling requests for assistance animals. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.
This month’s lesson is the first of a two-part series on assistance animals—a common source of fair housing trouble. Disability discrimination claims account for more than half of all fair housing complaints, often based on disputes over requests by applicants or residents with...
We have reviewed recent court cases to show how communities have fared in defending themselves from fair housing claims filed by their residents. Now you can take the Coach’s Quiz to see what you have learned.
There’s often a lot of attention on avoiding fair housing trouble during the leasing process, but those concerns don’t end once the lease is signed. Fair housing law protects not only prospects and applicants who are denied housing, but also current and former residents who claim...
We’ve given you nine rules for complying with fair housing rules that ban discriminatory statements. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.
In this lesson, the Coach reviews fair housing rules banning discriminatory statements. The rules apply to discriminatory advertising, but there’s more to it than that, since they apply to all kinds of statements, including:
We have given you four rules on ensuring compliance with local fair housing laws. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.
INSTRUCTIONS: Each of the following questions has only...
This month, the Coach reviews fair housing laws in 30 of the nation’s largest cities (based on the size of the population). It’s a must-read if you’re in those cities, but it’s helpful even if you’re not, since it shows how there can be different fair...
We have given you 13 FAQs about the fair housing complaint process. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.
INSTRUCTIONS: Each of the following questions has only one...
In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a...
