Accommodations, Advertising/Applications, Complaints/Investigations, Eviction, Leasing, Employees/Contractors, Other Issues

Dos & Don'ts When Handling Requests for Assistance Animals, Part 2

October 8, 2015    

This month’s lesson is the second of a two-part series on handling disability-related requests for assistance animals. In Part 1, we focused on who qualifies as an individual with a disability and when you must make a reasonable accommodation to your pet policies to allow an assistance...

October 2015 Coach's Quiz

September 9, 2015    

We have given you seven Dos & Don’ts for handling requests for assistance animals. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following...

Dos & Don'ts When Handling Requests for Assistance Animals, Part 1

September 9, 2015    

This month’s lesson is the first of a two-part series on assistance animals—a common source of fair housing trouble. Disability discrimination claims account for more than half of all fair housing complaints, often based on disputes over requests by applicants or residents with...

September 2015 Coach's Quiz

August 10, 2015    

We have reviewed recent court cases to show how communities have fared in defending themselves from fair housing claims filed by their residents. Now you can take the Coach’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions...

Legal Update: Recent Court Rulings on Fair Housing Law

August 10, 2015    

There’s often a lot of attention on avoiding fair housing trouble during the leasing process, but those concerns don’t end once the lease is signed. Fair housing law protects not only prospects and applicants who are denied housing, but also current and former residents who claim...

Special Issue: Q&A on the High Court’s Ruling on Disparate Impact Liability

July 28, 2015    

In this Special Issue, Fair Housing Coach spotlights the new Supreme Court ruling on fair housing law and what it may mean for your community.

August 2015 Coach's Quiz

July 7, 2015    

We’ve given you nine rules for complying with fair housing rules that ban discriminatory statements. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the...

Complying with Fair Housing Rules Banning Discriminatory Statements

July 7, 2015    

In this lesson, the Coach reviews fair housing rules banning discriminatory statements. The rules apply to discriminatory advertising, but there’s more to it than that, since they apply to all kinds of statements, including:

July 2015 Coach's Quiz

June 12, 2015    

We have given you four rules on ensuring compliance with local fair housing laws. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.

INSTRUCTIONS: Each of the following questions has only...

The Top 30: Fair Housing Requirements in the Nation’s Largest Cities

June 12, 2015    

This month, the Coach reviews fair housing laws in 30 of the nation’s largest cities (based on the size of the population). It’s a must-read if you’re in those cities, but it’s helpful even if you’re not, since it shows how there can be different fair...

June 2015 Coach's Quiz

May 13, 2015    

We have given you 13 FAQs about the fair housing complaint process. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.

INSTRUCTIONS: Each of the following questions has only one...

A Fair Housing Complaint—Now What?

May 13, 2015    

In this month’s lesson, the Coach reviews what happens if someone files a fair housing claim against you. It’s probably not a regular occurrence at your community, so you may be taken aback and not know what to do, particularly if you’ve never or only rarely received a...