A landlord committed to fair housing compliance instructs its ad platform provider to ensure that its digital advertising reaches the broadest possible audience. The ad platform uses audience selection tools based on machine learning functions that target ads...
Follow our five best practices when using AI-based digital ad platforms.
Savvy use of digital media for marketing purposes can be a game changer for landlords. But it can also get them into fair housing trouble. The same artificial intelligence (AI) and...
Your community’s fitness center offers pilates classes for tenants. After reading studies showing that pilates classes are dangerous for kids, you implement a new rule banning children under age 18 from participating in the classes. Is this a legitimate...
In response to a neighbor’s complaints about odors coming from a tenant’s apartment, you reenter the unit and discover stacks of moldy newspapers, open food containers, unwashed clothing, and other debris strewn about, including in places where...
One of your on-site maintenance employees believes that anybody who works in IT must be a nerd. So, he subjects a tenant who works in the IT department of a local corporation to a constant stream of “anti-nerd” abuse and harassment. All of the...
Neighbors complain that a tenant’s dog has a nasty habit of barking all night and attacking young children. Several claim to have been bitten. You ask the tenant to get rid of the dog, reminding her that you have a no-pets policy. The tenant then reminds...
