This month, we are going to put the focus on your staff as your first line of defense against fair housing claims. The potential for a fair housing problem is inherent in the many ways your staff interacts with prospects, applicants, and residents—answering phone calls, marketing and...
We have given you six rules for personnel as your first line of defense against fair housing claims. Now let's look at how the rules might apply in the real world. Take the COACH's Quiz to see what you have learned.
INSTRUCTIONS: Each of the following questions has...
This month, we are going to update you on an important topic: screening applicants based on their citizenship and immigration status. Federal fair housing law hasn't changed in this area, but you need to know about a number of significant developments in the law on the state and local levels...
We have given you six rules on screening applicants based on their citizenship or immigration status. Now let's look at how the rules might apply in the real world. Take the COACH's Quiz to see what you have learned.
INSTRUCTIONS: Each of the following questions has...
This month, we are going to teach you about liability insurance that covers housing discrimination. This is important because even if you follow every lesson in Fair Housing Coach, someone someday may claim that you or your community discriminated against him in violation of fair housing...
We have given you seven rules to follow to help you make sure you have fair housing discrimination insurance coverage and use it properly. Now let's look at how the rules might apply in the real world. Take the COACH's Quiz to see what you have learned.
This month, we are going to help you handle residents who cause trouble in your community—either to other residents, the property, or you and your staff—without your violating fair housing laws.
Residents have been known to vandalize or damage community...
We have given you 11 rules to follow to show you how to deal with troublesome residents without violating fair housing law. Now let's look at how the rules might apply in the real world. Take the COACH's Quiz to see what you have learned.
This month, we will tell you how to deal with a HUD investigation based on a complaint that you or your community discriminated against someone protected by fair housing law.
These days, filing a fair housing complaint is easy. On the HUD Web site, ...
