For this month’s lesson, the Coach gathered some interesting fair housing cases from the past few months. In some, communities are called to defend their actions when dealing with prospects—over the phone and during on-site visits. Others involve disputes with residents in...
We’ve given you eight Dos & Don’ts for dealing with residents who break the rules. Now let’s look at how the rules might apply in the real world. Take the Coach’s Quiz to see what you have learned.
In this month’s lesson, the Coach looks at fair housing problems that can arise when dealing with residents who break the rules. The specifics will vary, but all residents have to abide by some basic rules: They must pay rent, avoid damage to the unit (subject to reasonable wear...
In this lesson, we’ve discussed four fair housing trends for 2015—and what they may mean for your community. Now let’s look at how these issues might come up in the real world. Take the COACH’s Quiz to see what you have learned.
This month, the Coach takes a look at recent trends—and what they may mean for your fair housing program. The big news is a U.S. Supreme Court case on whether federal fair housing law imposes liability for discrimination based on disparate impact—that is, when a housing...
We have given you six rules to help you defend yourself against retaliation claims. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you have learned.
INSTRUCTIONS: Each of the following questions has...
This month, the Coach focuses on the rules banning retaliation—a separate, and often overlooked, source of liability under fair housing law. Under the retaliation rules, it’s unlawful to “coerce, intimidate, threaten, or interfere with” anyone exercising a fair...
In this Special Issue, we’re going to wrap up 2014 with a summary of all the lessons covered over the year. Keep it handy—it’s a brief refresher on top fair housing concerns and a helpful index to the full lessons, all of which are available to subscribers to review on—or...
We’ve suggested 6 rules for avoiding fair housing problems while providing maintenance services. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.
INSTRUCTIONS: Each of the following questions has only...
We’ve suggested seven Dos & Don’ts for avoiding fair housing problems when dealing with prospects. Now let’s look at how the rules might apply in the real world. Take the COACH’s Quiz to see what you’ve learned.
In this month’s lesson, Fair Housing Coach spotlights fair housing problems that can arise when dealing with prospects. The majority of fair housing complaints occur during the apartment-seeking and rental-selection phase, says fair housing expert Shirley Robertson. And some have...
